Effective Date: 12-17-2024

At Total Zen & Wellness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect - We collect the following types of personal information when you use our services:

Names: To identify and communicate with you.

Email Addresses: For communication purposes, including sending appointment reminders and promotional offers if you have opted-in.

Medical Information: Collected for the purpose of providing you with personalized wellness services. This information is kept confidential and used only for the services you have requested.

2. How We Use Your Information - The information we collect is used for the following purposes:

Communication: To respond to inquiries, schedule appointments, and provide customer support. Promotional Outreach: If you have authorized us, we may send you promotional emails about our services, special offers, and events. Improved User Experience: To enhance your experience on our website by improving navigation and content based on collected usage data.

3. Data Sharing

We do not share your personal data with any third-party companies. Your information is kept strictly confidential and will not be sold or rented to others.

4. Cookies and Tracking

Our website uses cookies to help us improve your browsing experience and optimize our site’s performance. These cookies help us gather data for navigation and other improvements. By continuing to use our website, you consent to our use of cookies.

5. User Rights - You have the right to:

Access the personal data we have collected about you. Request correction of any inaccurate data. Request deletion of your data by contacting us at [email protected].

Please note that we may retain certain information for record-keeping purposes or as required by law.

6. Security of Your Information

We use industry-standard security measures to protect your data. Your information is stored on Microsoft-protected cloud systems, and access to it is limited to authorized management personnel only. While we take steps to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure.

7. Changes to This Privacy Policy

Total Zen & Wellness reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding our privacy practices or would like to exercise your rights regarding your personal information, please contact us at: Email: [email protected]